CASE-64938438·Summit — Vendor Claim - PO-7823041

In progress

Opened May 22 · Stage 2 of 6 · Assigned to David Busacker

Tasks

1 task
NameAssigneeDue dateSLA statusTask state
Warehouse Evidence Validation
DBDavid Busacker
UnknownIn progress
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Items

Case progress

1 of 6 stages complete
  1. Claim Intake

    Completed

  2. 2

    Vendor Claim Validation

    In progress

  3. 3

    Root Cause Analysis

    Pending

  4. 4

    RCA Confirmation w/ Vendor/Carrier

    Pending

  5. 5

    Resolution Preparation

    Pending

  6. 6

    Claim Resolution Center

    Pending

Case Overview

Case IDCASE-64938438
PO NumberPO-7823041
Tracking Number1FDXB44821001
CarrierFedEx
Delivery StatusDelivered

Shipment Details

Ship DateApril 4, 2026
Actual DeliveryApril 7, 2026
Delivered ToMeridian Park Facility — Dock D-07
Received ByMarcus Webb
BOL ReferenceFF-BOL-44821
Invoice DateApril 3, 2026

Investigation

Inspection StatusiPass
Quality HoldFalse
Trace ReferenceTC-2026-4821
New GR DocumentGR-4402201

Resolution

Carrier ResponseRe: POD Request & Trace Investigation — BOL FF-BOL-44821 | VC-2026-0847
Redelivery DateApril 16, 2026
Units Redelivered1,153

Activity

11 events
  1. Claim Evidence Validation

    May 22, 3:23 PM
    User
  2. Claim Evidence Analysis

    May 22, 3:23 PM
    Agent
  3. Started Vendor Claim Validation

    May 22, 3:23 PM
  4. Completed Claim Intake

    May 22, 3:23 PM
  5. IXP Extract Document Data

    May 22, 3:23 PM
    Automation
  6. Fetch Shipment Details

    May 22, 3:23 PM
    Automation
  7. Get WMS Info from ERP

    May 22, 3:23 PM
    API automation
  8. Get PO Details from ERP

    May 22, 3:23 PM
    API automation
  9. Claims Triage Agent

    May 22, 3:23 PM
    Agent
  10. Started Claim Intake

    May 22, 3:23 PM
  11. Case entered from Trigger 1

    May 22, 3:22 PM